R800,000,000+ in merchant sales 10+ years of experience 1300+ online stores built
086 161 SHOP (7467)

Security and Scalability


3D Secure

Activate 3D Secure to add another level of fraud prevention. Speak to our consultants to learn about the pros and cons of 3D Secure.

SSL Certificates

Get a free shared SSL certificate with your store and you get your very own Thawte SSL addon – the choice is yours. An SSL certificate encrypts the communication between your customer’s computer and our servers, securing credit card transactions.


Built for Traffic

ShopDirect stores can handle millions of visitors a month, so you are in good hands. Whether your store is big or small, your site is built to handle it.

Automated Backups

Your site is backed up daily, automatically ensuring continuity should the worst happen.


Staff Access Control

Give your staff access to the areas they need. Set roles and permissions on a per user basis.

Software Security Updates

We update our software regularly adding security patches monthly, ensuring that your data is kept safe and secure.


Free Bug Fixes and Feature Updates

We continually update and upgrade our platform with trending features making sure that your site stays current. You get free access to software upgrades and bug fixes as part of your managed service.

99.9% Uptime

Since 2004, we pride ourselves in maintaining a 99.9% uptime. If your doors aren’t open, you can’t sell.


Fast Sites Mean Higher Conversion Rates

Response times of your ShopDirect store are up to 10x faster than the international competitors. That’s because we host our stores in South Africa on big cloud servers, and not overseas. Research shows that this dramatically increases conversion rates.

1 to 14.5 million products

Whether or not your store has one product or millions of products, we can scale it to suit your needs. Our largest client has 14.5 million products and our smallest has a mere 1.